“My girlfriend said it looked really great and they did such a good job when she got home, thank you!!”
Evan J. D.
Standard Cleaning

Customer voices. Clear standards.
See what customers across Los Angeles and surrounding communities say about their experience with Flash Guys Cleaning.
From our own feedback system
Selected 5-star feedback from completed cleanings. These highlights are not an overall rating or a complete list of customer feedback. Names are abbreviated for privacy.
“My girlfriend said it looked really great and they did such a good job when she got home, thank you!!”
Evan J. D.
Standard Cleaning
5-star rating · No written comment
Nicholas T.
Standard Cleaning
“Eduardo was so kind, efficient, and did an amazing job.”
Emily P.
Deep Cleaning
5-star rating · No written comment
Ella S.
Deep Cleaning
5-star rating · No written comment
Stephen R.
Deep Cleaning
5-star rating · No written comment
Mary A.
Deep Cleaning
“Eduardo was an excellent cleaner, professional and friendly.”
Judith K.
Move Out Cleaning
5-star rating · No written comment
Angela S.
Move Out Cleaning
The standard behind the service
Great feedback starts with the work itself. Flash Guys uses its own training method and clear cleaning rules to keep the standard of every cleaning high.
01
A company-developed training approach and cleaning rules give our cleaners a shared standard to follow.
02
Customers can rate their cleaning and cleaners. That feedback is part of how we evaluate service quality.
4.7
When a cleaner’s rating falls below 4.7 out of 5, they go through refresher training to reinforce our standards.
Judith describes her cleaner as professional and friendly after a move-out cleaning.
Evan’s feedback highlights how great the home looked after a Standard Cleaning.
Emily praises her cleaner’s kindness, efficiency and work after a Deep Cleaning.

Every honest evaluation matters. Tell us what went well and what we can improve.
Visit our Google profile to leave a review ↗How was your cleaning, Jessica?
Deep Cleaning · Thursday, September 24
Use the Flash Guys app to rate your cleaning and your cleaners.
After your cleaning is completed, you receive a link to submit your evaluation. You can share your feedback without the app.
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Customer feedback we value: selected five-star reviews from Google, Thumbtack, Bark and our own Flash Guys rating system.

Flash Guys reviews are submitted through our own customer rating system, separate from Google, Thumbtack and Bark.
These featured five-star ratings were submitted through the Flash Guys Cleaning customer feedback system. They are separate from Google reviews. This page presents selected highlights, not an overall company rating or a complete review feed.
Use the Flash Guys app to rate your cleaning and cleaners. If you do not have the app, use the evaluation link you receive after your cleaning is completed. We welcome honest feedback about every experience.
We use our own training method and cleaning rules to maintain a high standard for each cleaning. We take cleaner evaluations seriously: when a cleaner’s rating falls below 4.7 out of 5, they go through refresher training.
Contact our support team within 24 hours after your cleaning is completed to request a free recall. We will arrange a return visit to address the cleaning concerns at no extra cost. The 24-hour window is for reporting the issue and requesting the recall. For Post-Construction Cleaning, the free recall applies only to the two-cleaning plan and must be requested within 24 hours after the second visit; it is separate from the scheduled second cleaning. The one-cleaning Post-Construction plan does not include a free recall.
Your feedback supports your cleaner’s professional development. It helps us recognize what they do well, identify where they need support, and reinforce our cleaning methods. Honest, specific evaluations help us keep our standards consistently high and improve future cleanings.
No. A low rating is an opportunity for support and development, not punishment. We welcome the cleaner into a supportive coaching process and reinforce our standards. When a cleaner’s rating falls below 4.7 out of 5, they receive refresher training to help future cleanings meet our rigorous cleaning standards.
We serve Los Angeles and surrounding communities. Explore our service areas or check availability when booking to find cleaning options for your location.

Choosing a cleaning company means trusting a team with your home. If you are considering Flash Guys Cleaning in Los Angeles, customer reviews can help you understand the experience behind the service. The selected reviews on this page highlight professional, friendly cleaners and the feeling of coming home to a freshly cleaned space.
For us, feedback also guides improvement. Customers can evaluate their cleaning through the app or the link received after the visit. Those evaluations support each cleaner’s professional development and help us reinforce our own training method and cleaning standards. When a cleaner’s rating falls below 4.7 out of 5, we provide support and refresher training.
As you read reviews, consider the service booked and the details that matter to your home. Explore our cleaning services to find the right fit, and contact our team with questions about your cleaning or our recall policy. We welcome honest feedback and the opportunity to keep improving.
Choose your service and check availability for your home.