We understand that inviting someone into your home is personal. Whether you have a question, concern, or just need a little clarity, we’re always here to help.
Answers to your cleaning questions and concerns
Booking is simple — use our online form or call/text us directly.
To reschedule, just log into your client dashboard or reach out to our support team by phone or email. We're flexible.
Each service has its own detailed checklist. You can view all inclusions by visiting our Services page, where we break down what’s covered in Standard, Deep, Move-In/Out, Airbnb, and more.
Yes! Our cleanings are fully customizable.
Absolutely no. We bring all professional-grade supplies, including vacuums, mops, and cleaning products. If you have a product you'd prefer us to use, just let us know.
Yes, we offer both. You can easily request pet-safe or eco-friendly cleaning products while booking online. Just select the option when booking online or let us know via text.
At Flash Guys Cleaning, we strive to accommodate our clients' needs while ensuring efficient allocation of our resources. The following cancellation policy applies:
36-48 hours in advance: 50% refund.
24-36 hours in advance: 50% refund.
Less than 24 hours: 20% refund.
Within 3 hours: No refund.
For more information, please check our Terms of Use
