Your Commercial / Office
Cleaning, explained.

Reception & common areas

• Reception and meeting rooms cleaned
• Accessible furniture dusted
• Carpets vacuumed and floors swept and mopped
• Trash bins emptied
• Mirrors and accessible interior glass cleaned

Workspaces

• Clear desks and accessible surfaces wiped down
• Accessible furniture dusted
• Door handles and frequently touched points cleaned

Kitchens & break rooms

• Sinks, countertops, and break areas cleaned
• Appliance exteriors cleaned
• Floors swept and mopped

Restrooms

• Restrooms, sinks, and countertops cleaned
• Mirrors cleaned
• Floors mopped
• Paper and soap replenished using client-provided supplies

Clear & secure

• Clear desks, counters, and meeting tables so surfaces are accessible.
• Secure confidential documents, valuables, and sensitive equipment.
• Leave client-provided paper and soap available for replenishment.
• Share any areas requiring restricted access or special care.

Building access

• Send access codes, alarm instructions, and parking details in advance.
• Share building access rules and your onsite contact.
• Confirm your preferred cleaning schedule and any separately quoted after-hours work.

Estimated cleaning time

Our team confirms an estimate in hours based on property size, condition, and the agreed checklist.

Timing is tailored to your access requirements and schedule. Additional services are quoted separately.

Your approved quote specifies the scope and timing for each visit.

Our arrival window

Morning appointments between 8 AM and 9 AM are typically the most punctual.

Later appointments have a two-hour arrival window to allow for traffic and earlier visits.

We’ll text you an estimated time of arrival on the day of service.

Confirming your cleaning

A deposit of at least 50% is required to confirm your appointment. You can also pay the full amount upfront.

If you pay a 50% deposit, the remaining 50% is due upon completion.

Send your payment screenshot or transaction number so we can confirm receipt. A small processing fee may apply to card payments.

For Zelle, Venmo, or card payment instructions, text our team.

Cancellation & refunds

• More than 48 hours: full refund, minus a $15 card processing fee.
• 24–48 hours: 50% refund.
• 3 to under 24 hours: 20% refund.
• Less than 3 hours: no refund.

Notice is measured before your scheduled appointment. This policy respects the time reserved by our team.

Our satisfaction guarantee

If something doesn’t meet your expectations, contact us within 24 hours. We’ll return and address it at no cost.

After 24 hours, a discounted revisit can be arranged at the Standard Cleaning rate.